BroCAP is a new online social policy research library developed by the Brotherhood of St Laurence. This new service offers current information and is updated daily on a range of social issues. Areas covered include children and families, education, employment, equity, financial and social inclusion, housing, older people, immigration, and indigenous issues. This service is an excellent research tool for policy officers, community workers, students and anyone who has an interest in current affairs.
BroCAP A new online research tool
To Every Woman: Money, Power, Freedom
In 2008 Multicultural Centre for Women’s Health implemented the Healthy Credit Project, which explored and addressed the credit and debt issues in the lives of immigrant and refugee women. The project found that credit and debt are significant issues with immigrant and refugee women often subject to informal debt or ‘relationship debt’ – debts that are incurred via their partners.
Full report or summary is available for downloading.
CSA Supports Financial Counsellors – Child Support Stakeholder News, February 2010
An exciting partnership was launched in December 2009 between the Child Support Agency (CSA) and the Australian Financial Counselling and Credit Reform Association (AFCCRA). This partnership sparked the creation of a telephone hotline on 7 December 2009 for financial counsellors so they can get immediate child support advice when they are helping their clients who are also child support customers.
ACOSS Submission: Inquiry into proposed national compulsory income management scheme. February 2010
In the submission ACOSS argues that the proposed extension of compulsory income management to affected income support recipients across the country would represent a major shift in Australian social security policy. In a clear extension beyond the proper role of the social security system, the proposed scheme would impose an unprecedented degree of behavioural control. ACOSS Submission: Inquiry into proposed national compulsory income management scheme. ACOSS, with a coalition of national community organisations released a public statement calling on government to roll back these plans.
Financial difficulty – Financial Ombudsman Service
Individuals and small businesses can ask their financial services provider for assistance where, for a short period of time, they are unable to meet their repayments under a credit facility (such as a credit card, personal loan, home loan or business facility). This might include a request to change the repayments under the credit contract for a period of time.
If a financial services provider will not agree to a reasonable request for assistance then the Ombudsman has power to review that decision. In some cases FOS can require a financial services provider to change the terms of a credit contract.
Information for consumers in financial difficulty
Information for consumer representatives and financial services providers about resolving financial difficulty disputes
KEEPING OUT OF DEBT
This brochure looks at the things that can go wrong for young people with fines, mobile phones, credit cards etcetera and the services available to help when these situations arise.







